Steam Data Suite respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or engage with our product. It will also tell you about your privacy rights and how the law protects you.
Who we are
We are Steam Data Suite. We are a company incorporated and registered in The Netherlands. Our company number is KvK 78277892. Our registered office address is Reigerstraat 75 2025XB Haarlem, The Netherlands. When we refer to “we”, “us” or “our” in this policy, we are referring to the company Steam Data Suite.
Purpose
| Name | Referred to as | Definition |
|---|---|---|
| Processed gamer | “User” | Subject of the Service, generally gamers. |
| Website visitor | “Visitor” | Visitor on steamdatasuite.com (“Site”) |
| Service user | “Client” | Client of the Steam Data Suite platform, either through a demo, free or paid account and related games analytics services (“Service”). |
Our role
We are a Processor of your personal data, on behalf of our Client, who determines that, how and why your data is or will be processed.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Automated technologies or interactions: As you interact with our Client’s product and marketing campaigns, we may automatically collect information about that activity. See “What information do we collect?” for more details about the kind of information.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources including Steam API’s, the Steam Community pages and Google Analytics from the Steam store page.
What information do we collect?
We may collect and process the following data about you:
| Name | Description |
|---|---|
| Contact Data | Information your make publicly available on your Steam profile like gamertag and country. |
| Sales Data | Information that defines your relationship with our Client, like that game you bought, and when you bought it. |
| Usage Data | Information about how you interact with the Client’s game and marketing activities. |
How do we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Where we need to comply with a legal or regulatory obligation.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Where appropriate, we also identify what our legitimate interests are.
| Purpose | Type of data | Lawful basis |
|---|---|---|
| Giving clients insights in summarised, or specific player data. | Contact data | Consent; You choose to publicly publish the information. Necessary for our Client’s legitimate interests; To manage and improve commercial operations. |
| Giving Clients insights in their sales performance. | Sales data | Necessary for our Client’s legitimate interests; To manage and improve commercial operations. |
| Giving clients insights in the results of their marketing efforts. | Usage data | Necessary for our Client’s legitimate interests; to evaluate results of, and pay for, marketing activities. |
Disclosure of your information
We may have to share your personal information with the following third parties:
| Third party | Description | Remark |
|---|---|---|
| Google Cloud Platform | External third-party service provider acting as processors who provide web hosting. | Covered by a processor agreement |
| Our Client | The Client of Steam Data Suite that you have a relationship with. | That relationship is covered in the client’s Privacy Policy and/or their game specific EULA or Terms & Conditions. |
Furthermore incidentally in these circumstances:
- Professional advisers, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- Regulators and other authorities acting as processors, controllers or joint controllers who require reporting of processing activities in certain circumstances. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our role
We are the Controller of your personal data, which means we determine the purposes and the way in which your personal data is, or will be, processed.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your personal data by filling in forms or by corresponding with us in person, by email, by phone, by post or otherwise. This includes personal data you provide when creating an account with us and when you request marketing communications to be sent to you.
- Automated technologies or interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources. For example, analytics providers such as Google.
What information do we collect?
We may collect and process the following data about you:
| Name | Description |
|---|---|
| Contact Data | Information you choose to provide through the chat or contact forms. |
| Usage Data | Information about how you use the Site. |
| Technical Data | Includes internet protocol (IP) address, browser type, operating system and other technology on the devices you use to access the Site. |
Third party links
Our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy notice of every website you visit.
How do we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Where we need to comply with a legal or regulatory obligation.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Where appropriate, we also identify what our legitimate interests are.
| Purpose | Type of data | Lawful basis |
|---|---|---|
| Respond to enquiries | Contact data | Consent; you are requesting us to respond to you. Necessary for our legitimate interests; to respond to enquiries from customers and potential customers. |
| To send you marketing emails. | Marketing data | Consent; you are requesting us to inform you about our product. Necessary for our legitimate interests; to inform our network about (changes to) the Service. |
| To improve the Site. | Technical data Usage data |
Necessary for our legitimate interests; to improve customer interactions. |
| To administer and protect our business and this Site (data analysis, testing, system maintenance, support, reporting and hosting of data) | Contact data Account data Technical data |
Necessary for our legitimate interests; for running our business, network security and to prevent fraud. |
Disclosure of your information
We may have to share your personal information with the following third parties:
| Third party | Description | Remark |
|---|---|---|
| Amazon Web Services | External third-party service provider acting as processors who provide web hosting. | Covered by a processor agreement |
| Google Analytics | Behavioral analytics, and technical analysis tool. | |
| Tawk.to | Support chat functionality. |
Furthermore incidentally in these circumstances:
- Professional advisers, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- Regulators and other authorities acting as processors, controllers or joint controllers who require reporting of processing activities in certain circumstances. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our role
We are the Controller of your personal data, which means we determine the purposes and the way in which your personal data is, or will be, processed.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your personal data by filling in forms or by corresponding with us in person, by email, by phone, by post or otherwise. This includes personal data you provide when creating an account with us and when you request marketing communications to be sent to you.
- Automated technologies or interactions: As you interact with our Service, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources like from Google Analytics API’s.
What information do we collect?
We may collect and process the following data about you:
| Name | Description |
|---|---|
| Account Data | Information provided to create a contract, account and log-in details for our Service. |
| Usage Data | Information about how you use the Service. |
| Technical Data | Includes internet protocol (IP) address, browser type, operating system and other technology on the devices you use to access the Service. |
| Business Data |
Information about your business, essential to providing the Service, including Google Analytics visitor data (collected via Google Analytics API’s), Steam sales and ownership data (collected via Steam API’s and account access) and game performance data (created based on the in-game callback code). |
How do we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract for the Service we are about to enter into or have entered into with you (i.e. when you purchase something from us).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Where we need to comply with a legal or regulatory obligation.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Where appropriate, we also identify what our legitimate interests are.
| Purpose | Type of data | Lawful basis |
|---|---|---|
| Respond to enqueries or support related contact | Contact data | Consent; you are requesting us to respond to you. Necessary for our legitimate interests; to improve the Service or use of the Service for you. |
| Enabling use of the Service. | Account data | Performance of a contract or agreement with you. |
| To send you emails about updates to the Service. | Marketing data | Necessary for our legitimate interests; to update you about changes to the Service you use. |
| To improve the Service. | Technical data Usage data |
Necessary for our legitimate interests; to improve customer interactions |
| To administer and protect our business and this Site (data analysis, testing, system maintenance, support, reporting and hosting of data) | Contact data Account data Technical data |
Necessary for our legitimate interests; to maintain and improve availability and quality of the service. |
| Providing aggregated overviews and data-visualisations as part of the Service. | Business data | Consent; inherent part of the Service you choose to use. |
Real time data access
When configured to be used by you, the Google Analytics API’s are used in certain parts of the Service to collect recent traffic data including pageviews, sources and time on site. None of this data is stored or shared by us, except to the extend needed to serve that specific instance of the part of the Service.
Disclosure of your information
We may have to share your personal information with the following third parties:
| Third party | Description | Remark |
|---|---|---|
| Amazon Web Services | External third-party service provider acting as processors who provide web hosting. | Covered by a processor agreement |
| Google Analytics | Behavioural analytics, and technical analysis tool. | |
| Tawk.to | Support chat functionality. |
Furthermore incidentally in these circumstances:
- Professional advisers, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- Regulators and other authorities acting as processors, controllers or joint controllers who require reporting of processing activities in certain circumstances. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.